3 Questions to Ask an Auto Body Repair Shop

Walnut Creek Car Repair, auto body shop
admin 2019-09-26

It’s stressful when your car needs collision repairs, but you’re not sure which business to trust. It’s also inconvenient to be without wheels. “How long will it take?” is the first thing we want to know, but as you search for a reputable auto body shop, keep these other questions in mind.

What credentials should a reputable auto body shop have?

Most reputable auto body shops will display certifications from associations in the industry, such as the Independent Auto Body Association (IABA), AAA, or the Society of Collision Repair Specialists (SCRS).

It requires considerable skill and knowledge to repair a vehicle. Not all technicians regularly work with classic models, or certain foreign cars. Some specialize. Consider how long they’ve been in business, and ask if they have experience with your vehicle, as well as the type of repairs that are needed.

Is there a warranty for repairs?

A reputable body shop will offer a written warranty that guarantees the repair work and parts used for a minimum of one year. Make sure to ask what their warranty policy is, and how long it’s valid for. This can tell you everything you need to know about a business. If they don’t trust in the lasting quality of their work, neither should you.

What will it cost?

Most shops will provide a free quote. Your insurance company may have standing agreements with certain businesses, but to find a reputable auto body shop, it’s a good idea to get a few estimates. This process of elimination prevents you from being overcharged, although the lowest quote is not necessarily ideal. We tend to get what we pay for in quality. A technician should explain your options in detail, and put the estimate in writing.

Upon completion of repairs, request an itemized bill. Compare the statement to the original quote you were offered, and question any discrepancies.

It’s worth taking the extra time to find a reputable auto body shop. Asking the right questions will give you confidence in your decision. You can also check reviews online to find out if other customers are satisfied. Hopefully you never need their services again, but you’ll know where to send friends and family if they do.

Why the Best Auto Repair & Auto Body Services Are Under the Same Roof

Lafayette German Car Repair
admin 2019-03-24

After an accident- many people are tempted to take their car straight to an auto body shop, or a mechanic’s shop. They seldom get a chance to bring their car to place that has both auto body and mechanical experts. And many people don’t even know the difference. 

But Why Should it Matter?

Auto body repair jobs address the physical damage that compromises the structural shape and the look of your car. Mechanics repair the mechanical, complex systems that make your car function.

Your first thought may be to take your car to an auto body shop that has some mechanical knowledge. Or a mechanic’s shop that has some auto body knowledge. That should be enough, right?

Not quite right.

These are two arms of the auto repair industry, each very specific and important. While you may think “a car shop is a car shop”, they are not close enough to the same that you can go to one shop for both services. Unless that shop has a full-service auto body shop and a fully-equipped mechanic service too.

What Do Auto Body Shops Do Best?

Skin & Skeleton

When a car has been in an accident, it sustains body damage like a crumpled hood, bent fenders, dings, rips, and dents. This damage is both structural and aesthetic. Basically, it’s the skeleton and the skin of your car that receive auto body repair jobs, but not the guts.

Auto body shops have knowledge, certifications and equipment like pneumatic tools, metal-cutting guns and plasma cutters to work on the body and return it to its intended form and function. What they do for your car’s shape, structural strength, and paint job really can’t be done by a mechanic.

What Do Mechanic Shops Do Best?

The Guts

A mechanic’s shop specializes (not surprisingly) in the mechanical aspects of your car. The guts. The things that make your car end up in a different place than it started, safely.

If you need an oil change or brakes repaired or transmission examined or lights checked, you go to a mechanic shop to get the job done. Their people are trained and certified to diagnose and repair all mechanical parts of a car, and have the equipment for the task.

Often, after an accident, both structural and mechanical systems have been affected. If you go somewhere that can’t identify and address both kinds of damage, your car may suffer. That’s why going to a shop like Lafayette German Car Repair is so important. Having both auto body repair jobs and mechanical expertise and equipment makes us able to care for you whole car.